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How it works

How does it work

eTag is an electronic baggage label that attaches to the outside of your suitcase, while eTrack is placed inside it.

eTag & eTrack work together to take away stress and speed up the process of travelling with check-in luggage. eTag is an electronic baggage label that displays destination barcodes, while eTrack lets passengers and airlines track baggage wherever it goes. eTag & eTrack are the only comprehensive solution on the market, featuring a sophisticated and patented Auto Flight Mode that complies with worldwide air travel regulations.

eTag & eTrack not only work perfectly as a team via Bluetooth, both devices also work separately making a wide array of uses possible.

User Journey

Reduced stress for passengers along the journey

Passenger Benefits

Industry Benefits

Product features

  • RELIABLE, SOPHISTICATED & COMPLETE

    eTag & eTrack use GSM, GPS, Bluetooth, RFID & E-ink technologies controlled by a sophisticated and easy to use smartphone app. eTag & eTrack are the most reliable and complete luggage checking & tracking solution on the market.
  • USER FRIENDLY

    Despite their high level of technology, eTag & eTrack are extremely easy to use thanks to a 100% user oriented development process. This includes setting up for first use.
  • CUSTOMIZABLE

    Whether it is your frequent flyer status or just a color you like, eTag & eTrack’s customizable casing cater perfectly to your needs.
  • PATENTED AUTO FLIGHT MODE

    eTrack features a patented Auto Flight Mode to comply with airline regulations and save battery power while in flight. Thanks to an algorithm which took our engineers two years to develop, the system actually understands when it’s on board of an airplane. It goes to sleep as soon as the doors of the aircraft are closed. And wakes up automatically when they are opened again.
  • STRONG BATTERIES

    eTag has a built in battery that lasts several years. eTrack comes with a regarchable battery which lasts up to ten flights depending on length of travel. Recharging is easy via an integrated USB connector (included). Should its battery be low, eTrack will let you know in time.
  • OFFLOAD REPORT

    Upon offloading, eTrack will automatically report itself with location and local time.  
  • PLANE TO BELT TRACKING

    After landing, you can track your bag on its way from the airplane to the baggage belt. You’ll know exactly when your bag is placed onto the belt.
  • MISPLACED BAG REPORT

    If your bag is not where it is supposed to be, the system will let you know the minute you switch on your phone after landing.
  • RECLAIM INSTRUCTIONS

    The system will also give you information on where your misplaced bag currently is and how to get it back more quickly. No more useless waiting by the belt.
  • INTEGRATION WITH EXISTING SYSTEMS

    eTag & eTrack will be connected to existing baggage handling systems so airlines and ground personnel will also know where your bag is, making recovery when misplaced an even quicker process.
  • PROXIMITY ALARM

    The system features a proximity alarm which is ideal when travelling on busses, trains or ships where bags are often placed in hallways or luggage rooms. Whenever your bag is outside of a preset reach, it will warn you. You can also set an alarm should your bag be taken from a certain location on a map like a hotel or your house.
  • BAG OPENED ALARM

    The system will tell you whenever your bag has been opened by sending you an automated message displaying time and location of opening.

FAQ

  • Will there be a service fee for eTag & eTrack?

    Yes. Because eTrack uses GSM, we have to charge a fee for GSM service.
  • How much will eTag & eTrack cost?

    eTag & eTrack can be bought using frequent flyer miles or cash. The exact pricing for both devices is still being developed.
  • Where can I buy eTag & eTrack?

    eTag & eTrack are not available to consumers yet. Air France-KLM passengers will be able to pre-order eTag & eTrack soon, with delivery scheduled for the end of 2014. We are in discussions to connect other airlines to our system. A pre-order for the general public is being prepared as we speak. Please sign up here to stay informed.
  • What if eTag gets stolen?

    eTag is secured tightly to your bag with an integrated lock. Also, eTag & eTrack are registered and personalised, rendering them useless to any unauthorised user. In case anyone would indeed steal it, your bag can still be tracked and retrieved using eTrack which is placed inside.
  • How do you track the position of the tag?

    Through assisted GPS (general localisation through GSM followed by precise localisation through GPS); where this is unavailable we use GSM triangulation.
  • How do you switch GSM off during flight?

    eTrack features a patented Auto Flight Mode to comply with airline regulations and save battery power while in flight. Thanks to an algorithm which took our engineers two years to develop, the system actually understands when it’s on board of an airplane. It goes to sleep as soon as the doors of the aircraft are closed. And wakes up automatically when they are opened again.
  • Where can I direct press inquiries?

    Call us at +31 20 754 3969 or email us at contact@fasttrackcompany.com.
  • How can I email you my remaining questions?

    Just send any questions or comments to contact@fasttrackcompany.com and we will get back to you asap.
  • Can I use eTag or eTrack separately?

    eTag & eTrack work perfect as a team, but you can also use the devices separately. For instance, you can track just your bag with eTrack during travelling or otherwise. Alternatively, you can choose to just label your baggage electronically using eTag. In both examples, the device will communicate with your smartphone.
  • How do I become a partner?

    We are looking forward to working with more airlines and other partners. Please call us and ask for David van Hoytema or email us at contact@fasttrackcompany.com.

About the company

FastTrack Company is based in Amsterdam and London. Our team is formed by experts in the fields of travel software, engineering, management, financials and marketing.

Management team:

 

MIF

One of our main shareholders is the Mainport Innovation Fund, which is a partnership of Delft University of Technology, Schiphol Airport, KLM, and Rabobank. This fund invests in promising technology companies with break-through innovations that make the aviation sector more sustainable, safer, and more efficient. The focus includes aviation technologies, mainport development, energy, environment, security, safety, mobility, seamless travel and connectivity.

Proud of our partners:

  • logo of air-france klm
  • logo of samsonite
  • logo of kpn
Call us at +31 20 754 3969 or Contact us via email

Consumers, please click here